Got the following entry in your mysqld.log or mariadb.log? [Warning] Aborted connection 154669 to db: ‘db_name’ user: ‘db_user’ host: ‘hostname’ (Got an error reading communication packets) This is usually related to the “max_allowed_packet” parameter.  Try increasing the value and see if it persist. 1. Check current parameter for max_allowed_packet: show variables like ‘max_allowed_packet’; Output will… Read More »

If you attempted a firmware upgrade with iDRAC 7 or 8 and fail with the following error : RED007: Unable to verify Update Package signature. First, make sure the file isn’t corrupted by checking md5sum from the Web site and the downloaded file. If the signature align, there is a very good chance that your… Read More »

Getting a blank page while logging to cPanel/WHM with the following error : plugin error – Analytics: plugin not found For some reason, your previously installed Analytics had been removed for some reason and cPanel is complaining about it. You can simply reinstall it as followed and you should be able to login again :… Read More »

If all of a sudden, all your email accounts in your cPanel vanished for no reason, here is what Look to see if the email account data is still present under the following path : /home/$user/mail/$domain And see if there are folders corresponding to the email account name (folders will be named with whatever preceed… Read More »

If you receive the following bounce back some time after sending an email from your Exim/cPanel SMTP server : all hosts for ‘recipientdomain.tld’ have been failing for a long time (and retry time not reached) Using the “exinext” command, you can have a clear view of the issue : [root@sendersmtpsrv log]# exinext recipientdomain.tld Transport: smtp1.recipientdomain.tld… Read More »