Linux : cPanel Unknown API Error when attempting to contact the remote system

By | June 16, 2019

Having the following message while trying to setup a DNS cluster with cPanel?

Unknown API Error when attempting to contact the remote system

This error is usually caused by firewall blocked port (most likely tcp-2087) and/or DNS record pointing to the wrong IP.

To find out, have a look at the following log file :

/usr/local/cpanel/logs/error_log

You should be able to see an entry similar as the one below :

Could not connect to https://0.0.0.0:2087/json-api/version?: Could not connect to ‘0.0.0.0:2087’: Connection refused