Author Archives: Kaven Gagnon

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About Kaven Gagnon

System & Network Architect

Web: ownCloud Transactional file locking should be configured

Getting the following notice from your ownCloud administrator account setting page? Transactional file locking should be configured ownCloud have the capability of managing file/folder locking on its own, on top of the filesystem. This is a must-have feature especially for large, busy, multi-users servers, and especially when users use their account on multiple devices. You… Read More »

Linux : How to create a SAN SSL certificate request

This procedure will show you how to create Subject Alternate Name (SAN), or in other words, a certificate request with multiple Common Name (CN) DNS aliases. It order to do so, we need to create a CSR request template as shown below: 1. Create the certificate request template as followed: [req] distinguished_name = req_distinguished_name req_extensions… Read More »

Linux : cPanel The service “imap” appears to be down

Encountering the following issue with Dovecot/IMAP service on your cPanel server lately? The service “imap” appears to be down Reason TCP Transaction Log: << * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready. >> A001 LOGIN __cpanel__service__auth__imap__nJl5Hcz7gc9iiv1r V0TeDQVaynp8zl9g << * BYE Internal error occurred. Refer to server log… Read More »

PanOS : Failed to load into software manager

The following error message may happen from time to time when attempting to load new software version in Palo Alto Firewall or Panorama : Successfully downloaded Preloading into software manager Error: Image File Authentication Error Failed to load into software manager. Please retry. Post processing failed. Please retry PanOS always do software image integrity check… Read More »

Thank you!

Precisely 10 years ago, this site was born! Special thanks to all visitors and supporters. Stay safe and healthy. K.

Linux : How to show Apache memory usage and average process size

Here is an easy way to output in a single command the Apache memory usage and average process size : ps -ylC apache2 | awk ‘{x += $8;y += 1} END {print “Apache Memory Usage (MB): “x/1024; print “Average Proccess Size (MB): “x/((y-1)*1024)}’ This is particularly useful when you need to calculate proper process, max… Read More »